Level 1 IT Support with German
Job description
We are now able to offer a brand new opportunity to become a member of a truly global IT company at the start of the creation of their new regional support centre here in Prague.
If you would like some stability, opportunities and professionalism in your working life, please read on...
Our client:
Gives the opportunity to use your foreign languages on a daily basis
Offers extensive training !
Is continuing to expand offering great career prospects
Has a strong policy to promote internally and no minimum time required working for the company meaning that if you prove you are ready to grow after 3 months you are welcome to apply for more senior roles.
Offers a very highly competitive salary and will wait for up to two months notice period for the right candidate
Just some of the reasons why we believe this to be a great opportunity…. For more information please contact us!!!
The job:
- Receiving calls from corporate clients regarding various IT problems
- If possible resolving the problem utilizing your experience, the extensive training you will receive and our clients internal database
- recording details of more serious problems, creating an “E ticket” to be able to track the problem in our clients database system and forwarding onto the correct person to resolve the issue.
We Need:
- Fluent or Native German language with at least communicative English - Previous experience in any customer service related role or IT support
- Personality is important, you must want to help people, work in a team environment and want to solve problems!
Advantages:
- Degree education
- Fluent Italian or Spanish
We Offer
- Excellent working environment in a fast growing international company
- Competitive starting salary (more for more experienced candidates), benefits including an annual bonus and German, English or Czech language training courses (candidates choice) and future prospects with a rapidly growing company
- Commitment to ongoing development and skills learning
- Cooperative team environment
- Excellent location in Prague
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