CS Specialist w/ French 35,000 Kc
Job description
Customer Support Specialist
This position is for a leading international company in Prague joining there centralized CS department.
This role with join a team providing the full range of customer service to our clients customers including price, order, accounting and technical enquiries
- Inbound /Outbound call and email handling for all customer and product types
- Collaborate with Tech support team to drive resolution of faults.
- Administration of customer trouble tickets against service level agreement.
- Management of escalations through the support organisation.
- Maintain strong proactive response to customers during problem management.
- Administration of customer Portal data on behalf of customers.
Experience
- Fluent (or Native) French & English, any other commen EU language an advantage
- EU passport holder or perminant residence
- 1 years plus telephone based Business to Business CS or technical support experience
- Advanced interpersonal and communication skills
- Advanced PC Skills
Offer
- Basic salary 35,000 Kc
- Joining a growing company with great career prospects for the right candidate
- Extensive Training as required
- Young friendly multi cultrial team
- An immediate start possible.
Send this vacancy to a friend - If you are not interested in this vacancy maybe you know someone who could be? Please click here